Patient monitoring devices are used to measure, collect, and display physiological patient data such as heart rate and rhythm, respiratory rate, blood pressure, blood-oxygen saturation, and many others. They are crucial tools required for effective patient care, especially when it comes to critically ill patients. Over the years, GEHC has invested a great deal in researching the needs of hospitals and clinicians, and was starting a new initiative to build a common monitoring platform. As they did not have any UX resources available in US, I helped the team meet some upcoming deadlines, while working on hiring a permanent designer for them at the same time.
After reviewing all the available research and business goals, I spent a week at a large US hospital observing patient monitoring scenarios across different departments including surgery, anesthesia, ortho, critical care, and ICU.
Based on product goals for the initial release, we collaboratively worked with clinical experts on mapping core scenarios and requirements for the product.
I then created high-fidelity designs and detailed specs before hiring and onboarding a new designer to take over the project.
"Without your support and dedication in delivering the clinical viewer design specs we would not have been able to support Q3 engineering development. Also, the support and mentoring you provided [name removed] allowed her to own one of the specifications within just 4 weeks of starting. Thanks to your significant effort we have been able to quickly turn a risk into an area of strength by establishing a strong core for our new UX organization!"
- Director of Product Management