UX Leadership
Created and maintained internal UX team resource site focused on education and evangelizing the value of UX across the company.
Member of a core UX leadership team that defined a cross-company, unified UCD process.
Created a persona library with 50+ healthcare-specific personas. Defined standard persona template and guidelines.
Created content for the Design System for Healthcare and contributed design patterns to Edison Design System.
Facilitated customer engagement and brainstorming sessions.
